Privacy Policy

Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data. Importantly, we want to make it clear: we do not sell, trade, or rent your personal information to third parties for any purpose.

2. Information We Collect

When you interact with Panola Financial, Inc or any of its wholly owned subsidiary companies, we may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details.

• Account Information: Login credentials, account preferences, and purchase history (if applicable).

• Transaction Data: Payment details (processed securely through third-party providers) and order details.

• Usage Data: Information about how you use our website, including IP address, browser type, and device information.

• Communication Data: Correspondence with customer support or inquiries made through our website.

3. How We Use Your Information

We use the collected information to:

• Provide and improve our products and services.

• Process transactions and fulfill orders.

• Respond to customer inquiries and provide support.

• Send important updates, such as service changes or policy updates.

• Enhance website security and prevent fraudulent activity.

• Comply with legal obligations.

4. No Sale of Personal Information

Panola Financial, Inc or its wholly owned subsidiary companies do not and will not sell, trade, or rent your personal information to any third party. We are committed to maintaining the confidentiality of your data and only share it under the following limited circumstances:

• With Service Providers: We may share information with trusted partners who assist us in providing services (e.g., payment processors, shipping partners). These providers are contractually obligated to protect your data.

• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, but you will be notified of any changes.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we encourage users to take precautions when sharing sensitive information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access & Correction: You may request access to the data we hold about you and request corrections if needed.

• Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

• Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to block or delete cookies if you prefer.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to external sites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. If significant changes are made, we will notify you via email or a notice on our website.